FREQUENTLY ASKED QUESTIONS

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  • MANY REASONS.  Our duty is to you.  We provide a non-governmental calculation of your release date in your best interest.  If nothing else, we give you comfort that you are being released on the correct date.  Any error in your favor that we discover will provide you with a basis for potential legal claims for earlier release, a petition for a writ of habeas corpus, monetary damages for false imprisonment, and other claims based on the government’s violation of your civil rights.

  • YES.  Family and friends often hire us on behalf of an inmate.  We understand that, while incarcerated, inmates often have limited access to documents and funds; therefore, we try to make their access to our services as easy as possible.  We enter a written contractual relationship entitled Inmate Family Member Engagement Agreement or Inmate Friend Engagement Agreement with your family member or friend that includes their rights and obligations.  When we enter an agreement with your family member or friend, we still need your help in collecting information on your behalf such as signing authorizations and releases.

  • NO.  Our goal is to provide prompt and accurate service at a reasonable price.  To do so, we minimize or avoid certain operating costs such has administering a payment plan and collecting interest.

  • MOST METHODS.  We accept payments by VISA, MASTERCARD, AMERICAN EXPRESS, DISCOVER, DEBIT CARDS, PAYPAL, VENMO, ZELLE, WIRE TRANSFERS, CERTIFIED CHECKS, CASHIER’S CHECKS, and MONEY ORDERS. 

    We do not accept payments in cash. 

  • NO.  Once we collect our fee we begin work earning our fee.  You accept the risk that the outcome of our audit of your release date could result in an earlier release date, a later release date, or the same release date.

  • NOT LONG.  We usually provide our Final Report to you within thirty (30) days after we collect our fee.  Sometimes the collection of information necessary to calculate your release date takes longer than expected for reasons beyond our control.  If we expect your case to take more time than usual, we let you know in writing.

  • WE HELP.  If we discover an error in the government’s calculation of your release date in your favor (i.e. our date is earlier than the government’s date), then we notify you in our Final Report.  We also provide you with two lists of attorneys licensed to practice in your jurisdiction.  One list contains attorneys who are qualified to advise and represent you in correcting your release date.  The other list contains attorneys who are qualified to advise and represent you in recovering monetary damages.

  • NOTHING. If we discover an error in the government’s calculation of your release date not in your favor (i.e. our date is later than the government’s date), we send you our Final Report, otherwise we do nothing. We do not disclose the government’s error to the government or the public.

  • NOTHING.  We send you our Final Report, but otherwise we do nothing.

  • NO.  We only share your release date directly with the you.  Even if we are retained and paid by your family member or friend, we only share your release date with you.  We have certain exceptions to our non-disclosure policy in which you may request in writing disclosure of your release date to someone else (e.g. a lawyer, family member, friend). 

  • NO.  We are not lawyers or a law firm, and we do not represent you in the capacity of a legal representative, a lawyer, or a law firm.  We enter a written contractual relationship with you, or your family member or friend, entitled Engagement Agreement that includes rights and obligations for us and for you or them.